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ITURA Privacy Policy

Last updated May 31, 2026

At Itura, we respect your privacy and are committed to protecting your personal data. This policy
explains what information we collect, why we collect it, and how we use it when you visit itura.space
or place an order with us.
VAT NL005077410B83 · info@itura.space

1. WHAT DATA WE COLLECT

When you place an order or contact us, we collect only the information needed to fulfil your request:
Contact & identity: your name and email address, used to confirm your order and communicate with
you about it.
Delivery information: your shipping address, needed to send your order to the right place.
Payment information: billing details processed securely through our payment provider (Visa,
Mastercard, or American Express). We do not store full card details on our servers.

2. HOW WE USE YOUR DATA

We use your personal data solely to process and fulfil your orders, communicate with you about
purchases or queries, comply with our legal obligations (such as tax and accounting requirements),
and resolve any disputes or issues that may arise. We do not use your data for marketing or profiling
without your explicit consent.

3. LEGAL BASIS FOR PROCESSING

We process your data on the following legal grounds under the GDPR: contract performance — to
fulfil the order you placed with us; legal obligation — to meet our obligations under Dutch and EU
law; and legitimate interests — to respond to queries and protect against fraud.

4. WHO WE SHARE YOUR DATA WITH

We share your data only where necessary to deliver our services. This includes shipping carriers (to
deliver your order), payment processors (to handle transactions securely), and our hosting and IT
providers (who store and process data on our behalf). All third parties are required to handle your
data securely and in line with applicable law. We do not sell your personal data to anyone.

5. WHERE YOUR DATA IS STORED

Our services are hosted in the Netherlands. If you access our site from outside the EU, your data
may be transferred to and processed in the Netherlands. By using our site, you consent to this
transfer. Where data is shared with third parties outside the EEA, we ensure appropriate safeguards
are in place.

6. HOW LONG WE KEEP YOUR DATA

We retain your personal data only for as long as necessary. Order and transaction data is kept for up
to 7 years to comply with Dutch tax and accounting law. If you contact us with a query, we keep
correspondence for as long as needed to resolve it. Once data is no longer required, it is securely
deleted.

7. YOUR RIGHTS

Under the GDPR, you have the right to: access the personal data we hold about you; correct any
inaccurate information; request deletion of your data where we no longer have a legal basis to hold
it; restrict or object to certain types of processing; and data portability in a structured,
machine-readable format. To exercise any of these rights, contact us at info@itura.space. We will
respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection
Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

8. COOKIES

We use only essential cookies required for our website to function — for example, to maintain your
shopping session. We do not use tracking, advertising, or analytics cookies without your consent.
You can manage cookie preferences through your browser settings.

9. SECURITY

We take appropriate technical and organisational measures to protect your personal data against
unauthorised access, loss, or misuse. Payment transactions are encrypted and handled by
PCI-compliant providers. However, no data transmission over the internet is 100% secure, and we
cannot guarantee absolute security.

10. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page with an
updated date. We encourage you to review it periodically. Continued use of our site after changes are
posted constitutes your acceptance of the updated policy.

Questions about your data? Contact us at info@itura.space